Note
Access to this page requires authorization. You can try signing in or changing directories.
Access to this page requires authorization. You can try changing directories.
The entity stores all the templates used for UR notification.
Note
The Microsoft Dynamics 365 Customer Service UR notification template (msdyn_urnotificationtemplate) table extends the Microsoft Dynamics 365 UR notification template (msdyn_urnotificationtemplate) table.
Customized columns/attributes
Microsoft Dynamics 365 Customer Service modifies the definition of columns/attributes defined in other solutions. Listed by SchemaName.
msdyn_channeltype
Changes from msdyn_channeltype (Microsoft Dynamics 365)
msdyn_channeltype Choices/Options
| Value | Label |
|---|---|
| 19241000 | Microsoft Teams |
| 192300000 | |
| 192310000 | LINE |
| 192320000 | |
| 192330000 | |
| 192340000 | SMS |
| 192350001 | |
| 192350002 | Custom |
| 192360000 | Live chat |
| 192370000 | Voice |
| 192380000 | Video |
| 192390000 | Co-browse |
| 192400000 | Screen sharing |
| 192450000 | Apple Messages for Business |
| 192450001 | Google's Business Messages |
See also
Dataverse table/entity reference
Dataverse Web API Reference