Events
Power BI DataViz World Championships
Feb 14, 4 PM - Mar 31, 4 PM
With 4 chances to enter, you could win a conference package and make it to the LIVE Grand Finale in Las Vegas
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Dynamics 365 Customer Service offers a 30-day free trial. After a quick sign-up, you'll have access to many of the app's key features. The trial allows you to test the app with sample data and even try out your own customer data. Learn more about what Customer Service has to offer.
To sign up for the trial:
Note
The trial takes a few moments to load, then you can start using Customer Service.
The trial environment includes many of the same features as the paid version. The following links guide you through using some of the key features.
Trial FAQ
Dynamics 365 Customer Service free trial sign up page
Explore Microsoft Learn training
Watch videos on the product playlist
Try channels in Omnichannel for Customer Service
Events
Power BI DataViz World Championships
Feb 14, 4 PM - Mar 31, 4 PM
With 4 chances to enter, you could win a conference package and make it to the LIVE Grand Finale in Las Vegas
Learn moreTraining
Module
Start your free Dynamics 365 Business Central trial - Training
Do you want to try, explore, and evaluate Business Central? Do you need a Business Central trial to facilitate your learning process? This module provides information on how to set up a free Business Central trial version. Additionally, this module explains how to create your Business Central account, how to use a demo database, how to start a trial with your own data, and how to subscribe your organization.
Certification
Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Associate - Certifications
Improve business processes for customer service functions, such as automatic case creation and queue management with Microsoft Dynamics 365 Customer Service.
Documentation
Welcome to Dynamics 365 Customer Service
Overview of Dynamics 365 Customer Service.
Overview of the Customer Service workspace application for Dynamics 365 Customer Service
Overview of Customer Service workspace for Dynamics 365 Customer Service.
Trial FAQ - Dynamics 365 Customer Service
Solutions to common questions related to Dynamics 365 Customer Service trial setup and management. Learn how to resolve platform and app-specific issues.