Exporting and importing customizations and solutions

The Solutions feature can be used to export all unmanaged solution customizations such as modified forms, views, and mappings. Later, the solution customization can be imported to the same organization or a different organization. For example, you can export a solution from an on-premises deployment of Dynamics 365 Customer Engagement (on-premises) and then import it into a Dynamics 365 for Customer Engagement organization.

The Solutions feature is located in the Customizations area of the Settings area in the Dynamics 365 Customer Engagement (on-premises) web application. It is a good practice to export your customizations before you make changes so that they can be imported back if there is unexpected behavior. More information: Use the default solution to customize

See Also

Dynamics 365 Customer Engagement (on-premises) data protection and recovery

Dynamics 365 Customer Engagement (on-premises) failure recovery