In-house assets for servicing

Microsoft Dynamics 365 Field Service is designed to service customer assets. Asset management for Dynamics 365 Supply Chain Management is designed to maintain in-house assets. Integration of these two apps lets you use Field Service to service both customer assets and in-house assets. You can also classify the assets, based on functional location or hierarchy, and track the servicing at a detailed level.

For more information, see Integrate Dynamics 365 Field Service and Supply Chain Management.

Templates

In-house-assets include a collection of core table maps that work together during data interaction, as shown in the following table.

Finance and operations apps Customer engagement apps Description
Asset management asset lifecycle models msdyn_assetlifecyclemodels
Asset management asset lifecycle states msdyn_assetlifecyclestates
Asset management asset types msdyn_customerassetcategories
Asset management assets msdyn_customerassets
Asset management functional location lifecycle models msdyn_functionallocationlifecyclemodels
Asset management functional location lifecycle states msdyn_functionallocationlifecyclestates
Asset management functional location types msdyn_functionallocationtypes
Asset management functional locations msdyn_functionallocations
Asset management manufacturers msdyn_manufacturers
Asset management models msdyn_models
Asset management warranty msdyn_warranties