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Microsoft Dynamics 365 Field Service is designed to service customer assets. Asset management for Dynamics 365 Supply Chain Management is designed to maintain in-house assets. Integration of these two apps lets you use Field Service to service both customer assets and in-house assets. You can also classify the assets, based on functional location or hierarchy, and track the servicing at a detailed level.
For more information, see Integrate Dynamics 365 Field Service and Supply Chain Management.
Templates
In-house-assets include a collection of core table maps that work together during data interaction, as shown in the following table.
| Finance and operations apps | Customer engagement apps | Description |
|---|---|---|
| Asset management asset lifecycle models | msdyn_assetlifecyclemodels | |
| Asset management asset lifecycle states | msdyn_assetlifecyclestates | |
| Asset management asset types | msdyn_customerassetcategories | |
| Asset management assets | msdyn_customerassets | |
| Asset management functional location lifecycle models | msdyn_functionallocationlifecyclemodels | |
| Asset management functional location lifecycle states | msdyn_functionallocationlifecyclestates | |
| Asset management functional location types | msdyn_functionallocationtypes | |
| Asset management functional locations | msdyn_functionallocations | |
| Asset management manufacturers | msdyn_manufacturers | |
| Asset management models | msdyn_models | |
| Asset management warranty | msdyn_warranties |