Dynamics CRM to Dynamics 365 Sales feature comparison
When you are deciding whether to migrate to the Dynamics 365 suite of cloud apps from Dynamics CRM, consider the new and improved functionality it offers. See the charts in this topic to compare the functionality available in Dynamics 365 Sales with what's available in versions of Dynamics CRM (on-premises).
The charts compare functionality for:
- User interface
- Documents and reporting
- Intelligence and integrations
- Process automation
- Related products
- Sales and marketing
- Overall benefits
Dynamics CRM user interfaces: 2011 vs. 2013 vs. 2016
Before comparing functionality, here's a comparison of the user interfaces for Dynamics CRM prior to Dynamics 365.
Dynamics 365 user interfaces: 9.x vs. Unified Interface
Compared with the Dynamics 365 9.x user interface, Unified Interface offers improved navigation, streamlined forms, and more powerful search. See the next sections for more details.
User interface comparisons
Documents and reporting
Intelligence and integrations
Sales and marketing
Why customers should care
Why make the move to Dynamics 365?
|Security||Flexibility||Reduce your IT maintenance|
|Take advantage of Microsoft’s $1 billion security investment. Create robust security and access controls for apps and data with built-in features included in Dynamics 365 Finance and Dynamics 365 Supply Chain Management, including:
||Gain benefits with monthly subscription model, including:
||Reduce costs on company’s server maintenance, including:
|Cross-platform support||Stay up to date with new functional enhancements||Native in-built modern ecosystem|
|Ensure seamless business operations from anywhere at any time through Dynamics 365, powered by a native HTML5 browser-based user interface that:
||Take full advantage of Dynamics 365 evolving features and newest functionality:
||Seamless connections with Microsoft 365 apps, Microsoft Power Platform apps, and other external data sources in the industry:
Get started today
Start your migration journey with Microsoft. Engage your Microsoft account manager or partner to see if you qualify for various offers, including the Dynamics AX and Dynamics CRM migration assessments. For migration questions, join the Dynamics 365 Migration Community to connect with experts, partners, fellow customers, and resources.
On-premises migration program overview
Standard migration assessment
Business-ready enhancement plan
Moving from Dynamics AX to Dynamics 365 in the cloud
CRM platform assessment tool
Video: Dynamics 365 migration program