Overview of end-to-end scenarios and business processes in Dynamics 365

Dynamics 365 supports many different industries and types of organizations. In this section, we provide an overview of end-to-end scenarios that organizations often look for. Dynamics 365 is a suite of applications that are designed to help organizations meet the organizational goals aligned to various business processes in specific industries.

The term business process covers a wide range of structured, often sequenced, activities or tasks to achieve a predetermined organizational goal. The term can also refer to the cumulative effects of all steps progressing toward a business goal. In our articles, we illustrate this sequence of steps in flowcharts.

Tip

For an introduction to our project with the business process documentation, see About the business process guide. For an explanation of abbreviations that we use in this section, see Business processes, steps, and how to find things. For an overview of business terms, see Glossary of terms in Dynamics 365 business processes.

Overview

The following table provides links to the introduction, overview, and list of business process areas for each end-to-end scenario that we've documented.

End to end scenario	Introduction	Overview	Business process areas
Acquire to dispose	Introduction	End-to-end overview	Areas
Administer to operate	Introduction	End-to-end overview
Case to resolution	Introduction	End-to-end overview	Areas
Concept to market	Introduction	End-to-end overview	Areas
Design to retire	Introduction	End-to-end overview	Areas
Forecast to plan overview	Introduction	End-to-end overview	Areas
Hire to retire	Introduction	End-to-end overview	Areas
Inventory to deliver	Introduction	End-to-end overview	Areas
Order to cash	Introduction	End-to-end overview	Areas
Plan to produce	Introduction	End-to-end overview	Areas
Procure to pay	Introduction	End-to-end overview	Areas
Project to profit	Introduction	End-to-end overview	Areas
Prospect to quote	Introduction	End-to-end scenario	Areas
Record to report	Introduction	End-to-end overview	Areas
Service to cash	Introduction	End-to-end overview	Areas

Next steps

Drill into each business process area to learn more about it. Navigate the content through links in the different articles, or use the navigation panel to the left (or in the top right corner if you're on a mobile device).

If you see a placeholder rather than an actual article, it's because more content is coming. Learn more at About the business process guide.