Implementation tools and samples
Find tools, scripts, and guidance to help you implement solutions with Dynamics 365.
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sample
Training
Finance, Project Operations, Human Resources
Overview
Reference
Supply Chain Management
Overview
Reference
Customer Service
Overview
Concept
- Learn with the simulator for Channel Integration Framework v. 2.0
- Overview of capabilities for analytics
- Application lifecycle management for custom reports
How-To Guide
- Configure analytics and insights dashboards
- Get started with analytics for Omnichannel
- Set up test automation with Playwright
- Load-test the solution
Deploy
- Implement Copilot in digital contact centers
- Set up your tools and infrastructure for using Copilot in your contact center
- Onboard your users to use Copilot in your contact center