Troubleshoot device data support in care management (preview)
[This article is prerelease documentation and is subject to change.]
This article lists the limitations associated with device data support in care management (preview). It also provides information about some issues or errors you might see when using the capability and explains how to resolve them.
Power BI report limitations
Users need to sign in to view the reports whenever they open a new browser window.
Some browsers require you to refresh the page after signing in, especially when using the InPrivate or Incognito mode.
Troubleshoot Power BI reports
This section shows you how to troubleshoot some of the problems associated with the embedded Power BI reports.
Missing permissions
After selecting Go to setup from Microsoft Cloud Solution Center, you might see the following message on the screen - "Contact your admin about permissions for installing this app".
To resolve this issue, ensure that you follow the necessary prerequisite step for enabling the installation of template apps not listed on AppSource. For more information, go to Configure patient observation chart using Power BI: Prerequisites.
Granting access to reports
The Power BI Embed option doesn't automatically give permissions to view reports. You must set the permissions within the Power BI service.
To provide access to a report within the Power BI service, you can share the report with users who require access to the embedded report. If you're using a Microsoft 365 Group, you can list the users as members of the app workspace within the Power BI service. For more information, go to Workspaces in Power BI.
Issues with data refresh or app updates
Use the following steps to ensure that the configuration is correct and refresh the dataset:
Go to the workspace panel and open the app workspace.
Open the Parameters section in the dataset settings and make sure the FHIR server URL information is correct.
If needed, open the data source credentials section, and select Edit credentials settings to reconfigure the data source.
After you validate the settings, go back to the app workspace and select Refresh.
After a successful dataset refresh operation, select the Update App option at the upper-right corner of the app workspace.
Data doesn't appear on the Dataverse embedded report
Ensure that the data syncs with the FHIR server, because the report is filtered based on the Azure FHIR ID attribute of the current row.