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Set up BigCommerce provider

This topic provides information about how to set up the BigCommerce provider in Dynamics 365 Intelligent Order Management.

BigCommerce is a flexible, open SaaS platform. You can connect to BigCommerce to retrieve orders, products, and related information. The BigCommerce provider enables Intelligent Order Management to access and process purchase orders from BigCommerce.

For more information about BigCommerce, see the BigCommerce website.

Prerequisites

You need to have a sample store set up. Go to the BigCommerce website and select Start your free trial. Follow the instructions to set up your sample store.

Set up the provider

To set up the provider, follow these steps:

  1. In Intelligent Order Management, go to Providers > Catalog.

  2. Select Add Provider on the BigCommerce tile.

  3. Select Create on the Terms and Conditions page.

  4. There are two connections that you need to set up in the Connections section.

    1. BigCommerce Common Data Service Connection

    2. BigCommerce connection:

      1. Select the connection.

      2. Select the Retrieve Connection Link URL.

      3. Search for BigCommerce and then select the connector.

      4. Enter the following information:

        • Connection Name: Enter a name of your choice.
        • API Key: Enter the BigCommerce API key. You can retrieve it by following the instructions here: https://<your store hash code>.mybigcommerce.com/manage/settings/auth/api-accounts.

      5. Save the connection.

      6. Test the connection by selecting Test in the top ribbon.

      7. Copy your URL.

      8. Go back to the Connection URL page in Intelligent Order Management and paste the URL.

      9. Select Save.

      10. Select Activate to activate the connection.

      11. Select Save and close.

  5. Go to the Parameters tab and add the BigCommerce store hash.

  6. Select Save.

  7. Select Activate to activate the provider.

  8. Select Save and close.

  9. Go to Providers > Installed and validate that the provider you set up is listed with the status Activated.

Out-of-box capabilities

The BigCommerce provider has the following capabilities:

Capability Details
Business events

Billing of order confirmed by billing provider: Event that indicates that billing was confirmed by BigCommerce.

Creation of fulfillment line succeeded: Event that indicates that a fulfillment line was successfully created.

Creation of fulfillment order failed: Event that indicates that fulfillment of the order failed.

Creation of fulfillment order succeeded: Event that indicates that fulfillment of the order succeeded.
Transformation BigCommerce sales order to Microsoft Dataverse sales order: Transforms a purchase order from BigCommerce into a sales order in Dataverse.

Additional resources