Provide feedback in the Dynamics 365 Remote Assist mobile app

Note

Dynamics 365 Remote Assist mobile will be deprecated March 25, 2025. But, existing customers can continue to get similar capabilities of Remote Assist mobile in Microsoft Teams mobile. Learn more: Collaborate with other users and Use spatial annotations on Teams.

Technicians can provide feedback or make requests directly in the Microsoft Dynamics 365 Remote Assist mobile app. Providing in-app feedback is the best way for the Dynamics 365 Remote Assist mobile team to troubleshoot your issue because we can use your application's log files to see if there is an issue that we can address. The Dynamics 365 Remote Assist mobile team values your feedback and strives to make significant improvements to the app.

Note

Dynamics 365 Remote Assist mobile users can also provide feedback to our team in the Dynamics 365 Community Forum for Dynamics 365 Remote Assist or in the Dynamics 365 Application Ideas for Dynamics 365 Remote Assist mobile.

How it works

1. Select the Main Menu button.

   

2. Select Feedback.

   Note

   To provide feedback, you'll need to have the native iOS Mail app set up if you're on an iPhone. On Android devices, you'll be able to select which mail app you'd like to open.

   

3. Provide your feedback.