Overview of Dynamics 365 for phones and tablets
Effective January 2024, Dynamics 365 for phones and tablets (iOS and Android) will be deprecated for online users. Online users must migrate to the Power Apps mobile app. The Power Apps mobile app provides updated capabilities, a modern user experience, and fast load times.
Use the Dynamics 365 for phones or Dynamics 365 for tablets app to run customer engagement apps (such as Dynamics 365 Sales, Dynamics 365 Customer Service, and Dynamics 365 Marketing), built on Microsoft Dataverse on your mobile device. Download the Dynamics 365 mobile app and sign-in to run the same apps that you use in a web browser on your mobile device.
To learn more about Dynamics 365: What is Dynamics 365?
Other mobile apps
There are separate mobile apps for:
- Power Apps mobile: Run model-driven apps and canvas apps on Power Apps mobile
- Dynamics 365 Field Service: Field Service mobile app
- Finance and Operations applications: Finance and Operations mobile app
- Dynamics 365 Customer Engagement (on-premises): Dynamics 365 for phones and tablets app for Dynamics 365 Customer Engagement (on-premises) apps