Configure synchronization for appointments, contacts, and tasks

By default, some synchronization between Dynamics 365 and Outlook for Dynamics 365 apps is disabled so organizations can control what gets synced according to their business requirements. Dynamics 365 apps admins can enable synchronization using Settings > Administration > System Settings > Synchronization.


Users should have the latest Dynamics 365 for Outlook installed.

This topic covers the highlighted settings below.

System Settings Synchronization tab.

For information on synchronization works, see Synchronization logic for appointments, contacts, and tasks.