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You can track appointments from another person's Dynamics 365 app using Dynamics 365 App for Outlook. To enable this capability, you need to enable the OrgDBOrgSetting in your organization. With Dynamics 365 apps, you can use the OrgDBOrgSettings tool that lets administrators implement specific updates that were previously reserved for registry implementations.
- Follow the instructions in this article for steps to extract the tool.
- After extracting the tool, enable the OrgDBOrgSetting TrackAppointmentsFromNonOrganizer.
You can also use this tool to edit the OrgDBOrgSetting TrackAppointmentsFromNonOrganizer.
After the OrgDBOrgSetting is enabled, when you open Dynamics 365 App for Outlook on an appointment created by another user in your organization, you can track the appointment. You will no longer see the banner blocking you from tracking the calendar item.
