AI innovation with Copilot

Important

This content is archived and is not being updated. For the latest documentation, go to What's new or changed in Dynamics 365 Commerce. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.

Important

Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned

Investments in this area will introduce AI-powered capabilities to enhance customer experiences and streamline operations. To leverage these capabilities, retailers can converse using natural language with Copilot in Dynamics 365 Commerce to accomplish tasks more swiftly and efficiently to better engage with their shoppers.