Try new order types that support your business
Important
This content is archived and is not being updated. For the latest documentation, go to What's new or changed in Dynamics 365 Commerce. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.
| Enabled for | Public preview | General availability |
|---|---|---|
| Users, automatically | 
Oct 31, 2022 |
Oct 16, 2023 |
Business value
This new functionality in Dynamics 365 Intelligent Order Management enables support for different order types so customers can complete various order fulfillment scenarios.
Feature details
This feature provides support for:
Backorders and preorders:
- Place an order as a backorder when inventory is unavailable and provide regular checks so that the order is placed back in for fulfillment when inventory becomes available.
- Place an order to be reserved for a later date.
Manual orders: Create and update an order and enable the order to be orchestrated in Intelligent Order Management.
Return orders: Enable returns through the bidirectional integration between Intelligent Order Management and finance and operations apps.