Plan and prepare for Dynamics 365 Guides in 2023 release wave 2
Important
The 2023 release wave 2 plan covers all new functionalities planned to be delivered to market from October 2023 to March 2024. In this article, you'll find the product overview and what's new and planned for Dynamics 365 Guides.
Overview
Microsoft Dynamics 365 Guides is a mixed-reality application that displays step-by-step holographic instructions right where the work happens, enabling employees to learn and perform complex tasks quickly. Guides helps reduce errors, increase safety, close knowledge gaps, and strengthen skills. You can improve training and processes because it adapts to your work in real time.
Guides seamlessly works with Microsoft Teams, providing comprehensive remote support scenarios. Frontline technicians can collaborate with remote experts in real time, sharing their live view and getting immediate guidance with mixed-reality annotations. This combination empowers technicians to troubleshoot and resolve issues faster, reducing downtime and improving overall productivity. Organizations with geographically dispersed teams get instant collaboration and support without the need for costly travel or delays.
Authors can easily create guides without 3D or programming skills by using a simple PC app and a HoloLens app. Operators use guides on HoloLens in training and on the job to get guidance while they work in a heads-up, hands-free style. Trainers and managers can analyze usage data to optimize their workflows, ensuring that both Guides and Teams contribute to a more efficient and effective work environment.
For the coming wave, Dynamics 365 Guides will be bringing several new capabilities and enhancements throughout the application. Azure Object Anchors enables the application to recognize specific objects in the environment and will become generally available in this wave. The application will be available on Government Community Cloud (GCC) High, ensuring the safe usage of Guides for sensitive information for customers that need this level of security. Guides will be adding Azure Remote Rendering to the application, which makes it significantly easier to use any 3D assets on HoloLens 2. Lastly, Guides will be updated to integrate more seamlessly with systems of record so that customers can build mixed-reality workflows that are integrated with their business data.
Updates to Dynamics 365 Guides 2023 release wave 2
Investment areas
To learn more about the entire set of capabilities being delivered during this release wave, check out the release plan for Dynamics 365 Guides below:
For application administrators
User-impacting features to the user experience enabled automatically
User-impacting features should be reviewed by application administrators. This facilitates release change management and enables successful onboarding of new capabilities released to market. For the complete list, look for all features tagged "Users, automatically" in the release plan.
Features that must be enabled by application administrators
This release wave contains features that must be enabled or configured by administrators, makers, or business analysts to be available for their users. For the complete list, look for all features tagged "Users by admins, makers, or analysts" in the release plan.
Get the most out of Guides
| Helpful links | Description |
|---|---|
| Release plan | View all capabilities included in the release. |
| Licensing | Improve your understanding of how to license Guides. |
| Product documentation | Find documentation for Guides. |
| User community | Engage with Guides experts and peers in the community. |
| Upcoming events | Find and register for in-person and online events. |
| Product trials | Get started with Guides. |