Capture responses from external, third-party forms

Important

This content is archived and is not being updated. For the latest documentation, go to What's new in Dynamics 365 Customer Insights - Journeys. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.

Enabled for Public preview Early access General availability
Admins, makers, marketers, or analysts, automatically Dec 1, 2023 - -

Business value

Maximize the potential of your external custom-built forms and generate more leads and contacts for your business without the need to recreate them in Customer Insights – Journeys (real-time marketing). You can now capture submissions from any third-party forms on your website and automatically create new leads or contacts in Customer Insights – Journeys. This empowers you to better understand your audience, target them more accurately, and follow up effectively.

Feature details

  • Capture form submissions from any external forms and use them to create new leads or contacts in Customer Insights – Journeys.
  • Easily create JavaScript with mapping of your form fields to existing entity attributes.
  • Embed the capture script into multiple pages containing the same form.

Get script to capture external form submissions

See also

Capture forms in Customer Insights - Journeys (docs)