Integrated health check of configurations
Important
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| Enabled for | Public preview | Early access | General availability |
|---|---|---|---|
| Admins, makers, marketers, or analysts, automatically | - | - | 
Oct 31, 2023 |
Business value
Admins can run a health check to identify errors and warnings in their current configuration and be proactively notified of emerging issues while the checks run in the background. This approach can help administrators maintain healthy and optimal call center flows and configurations and reduce customer support issues that are caused by misconfigurations.
Feature details
Administrators can do the following with the health check tool:
- Run the tool manually.
- Drill through the issues and get suggestions and best practices to fix them.
- Maintain the call center optimally and reduce misconfigurations.
