Compress image uploads from mobile devices


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Enabled for Public preview Early access General availability
Users, automatically Aug 14, 2023 - Oct 2, 2023

Business value

To save time, bandwidth, and storage capacity, images can be compressed when uploaded in the Field Service mobile experience.

Feature details

With mobile devices, frontline workers can quickly take several images of assets and customer sites using high-quality cameras built into the device. These images are large, often exceeding 5 MB in size. When large images are uploaded in the Field Service mobile app, it can take a long time, as well as consume network bandwidth and server storage space. Often, high-quality images are not required and a compressed version is sufficient while saving resources.

From the Field Service mobile app, technicians can take advantage of compression during image upload to reduce network bandwidth and conserve Dataverse storage. The app handles the necessary compression and ensures that the compressed images are uploaded to the server.

This feature will be available first as a disabled user option set on August 14, 2023, and enabled by default on October 2, 2023. Image compression for inspections follows in a later update on November 15, 2023, and it's controlled by the same user option.

See also

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