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Learn moreCustomize the work order experience
Important
This content is archived and is not being updated. For the latest documentation, go to Overview of Dynamics 365 Field Service. For the latest release plans, go to Dynamics 365, Power Platform, and Cloud for Industry release plans.
| Enabled for | Public preview | Early access | General availability |
|---|---|---|---|
| Users by admins, makers, or analysts | - | - | 
Dec 5, 2023 |
Tailor the work order experience to the organization's needs, with customizable data schemas in Microsoft Outlook and Teams.
Field Service customers typically modify the work order form by adding, renaming, removing, or rearranging form fields based on their needs. Field Service admins can now create or customize a view in the Power Apps Maker experience, and sync the view with the Dynamics 365 Field Service Outlook add-in and Teams app. The view then automatically renders the user interface in the Outlook add-in and Teams app to construct the customized work order form.
This feature will be released into the following Microsoft Azure geographic areas:
- Germany
- Norway
- Singapore
- South Africa
- Switzerland
- United Arab Emirates
- United States
- Europe
- Asia Pacific
- United Kingdom
- Australia
- Canada
- India
- Japan
- France
- Korea
Customize the Microsoft 365 integration for Field Service (docs)