Unlimited application installs now in Customer Insights

Enabled for	Public preview	Early access	General availability
Admins, makers, marketers, or analysts, automatically	-	-	Jun 30, 2024

Business value

Limiting application installations creates unnecessary friction for customers wanting to install and use real-time journeys and Customer Insights – Data on their environments across different departments and geographies.

To reduce this friction, we're removing the limitations on application installations for real-time journeys and Customer Insights - Data. This enhancement enables you to install and use Customer Insights - Journeys (real-time journeys) and Customer Insights - Data across all your departments and locations. By removing these obstacles, we enable you to fully tap into the power of Customer Insights.

Feature details

With this change, we remove the application installation limits for Customer Insights - Journeys and Customer Insights - Data in the installation management experience for paid installations. The number of trial installations is still limited. Admins can now install additional applications without limits.

• Licenses are still purchased and assigned at the tenant level. If you have more than one tenant, you need licenses and quota on each tenant to access Customer Insights applications.
• Quota for interacted people and unified people aggregates at the tenant level and is shared across all environments and installations. Additional application installations generate more quota usage at the tenant level. Make sure you own the quota that is used across all environments on a tenant.