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| Enabled for | Public preview | General availability |
|---|---|---|
| Users by admins, makers, or analysts | 
Sep 12, 2024 |
Dec 27, 2024 |
Business value
Give customers realistic dates for when you can deliver specific goods. For each sales line, enter a date that accounts for existing on-hand inventory, production capacity, and transportation times.
Feature details
Capable-to-promise (CTP) calculations in Dynamics 365 Supply Chain Management now consider both materials and resources when calculating delivery dates. This information is essential for assemble-to-order or make-to-order businesses. CTP calculations include all the components, purchases, transfers, and capacities needed to manufacture any specific item. You can run these calculations for any selected sales order line.
With accurate confirmed ship and receipt dates, you can:
- Tell customers the exact dates when they receive their orders in real time, while you're on the phone.
- Check how any change to a product, such as color, design, or other options, affects the promised delivery date.
- Check how any change in quantity affects the promised delivery date.
- Group or separate line quantities to meet delivery deadlines on make-to-order products.
Additional resources
Calculate sales order delivery dates using CTP (docs)
Outbound operations (learn)