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| Enabled for | Public preview | General availability |
|---|---|---|
| Users by admins, makers, or analysts | - | 
Sep 3, 2024 |
Business value
You can now take full advantage of the experts you have on Teams, with or without phone numbers. You also pay less to have them on the call.
Feature details
Consult and transfer calls to any Teams user in your organization, regardless of whether they have a phone number assigned to them. Key features include:
- Use Voice over Internet Protocol (VoIP) to contact Teams subject matter experts in your organization.
- Teams users don't need to have a phone number.