Work with customers in the language of their choice
Important
Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned
| Enabled for | Public preview | Early access | General availability |
|---|---|---|---|
| Users, automatically | - | - | Jun 2024 |
Business value
Copilot breaks down language barriers, empowering agents to serve customers with ease in the language they’re most comfortable in.
Feature details
The following key capabilities are available for agents to translate Copilot summaries, knowledge articles, and email drafts into the language they are most comfortable in:
- Simple, menu-driven machine translation of Copilot responses
- Available in 45 languages that are supported in Dynamics 365 UI
Geographic areas
This feature will be released into the following Microsoft Azure geographic areas:
- Germany
- Norway
- South Africa
- Switzerland
- United Arab Emirates
- United States
- Europe
- Asia Pacific
- United Kingdom
- Australia
- Brazil
- Canada
- India
- Japan
- France
- Korea
Feedback
Coming soon: Throughout 2024 we will be phasing out GitHub Issues as the feedback mechanism for content and replacing it with a new feedback system. For more information see: https://aka.ms/ContentUserFeedback.
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