Get FedRAMP certified for new features
| Enabled for | Public preview | Early access | General availability |
|---|---|---|---|
| Users, automatically | - | 
Feb 5, 2024 |
Apr 1, 2024 |
Business value
Dynamics 365 Customer Service is an existing product portfolio that is already Federal Risk and Authorization Management Program (FedRAMP) authorized for Government Community Cloud (GCC) Moderate, in addition to meeting many other compliance standards. When a service that is already FedRAMP authorized makes architectural changes, it again goes through the process of evidence collection, auditing, and incremental reauthorization.
Feature details
We are submitting FedRAMP certifications for the internal and external components that are added in the end-to-end omnichannel stack in Dynamics 365 Customer Service. The FedRAMP compliance will allow customers in government community clouds to use the newly integrated features. This will be FedRAMP High certification on GCC Moderate.
Note
This feature will ship only at general availability.
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