Transfer calls to Teams users through VOIP
Important
Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned
| Enabled for | Public preview | Early access | General availability |
|---|---|---|---|
| Users by admins, makers, or analysts | Apr 2024 | - | Jul 2024 |
Business value
You can now take full advantage of all experts you may have on Teams, with or without phone numbers. You'll also pay less to have them on the call.
Feature details
Consult and transfer calls to any Teams user in your organization, regardless of whether they have a phone number assigned to them. Key features include:
- Use the Voice over Internet Protocol (VOIP) to contact Teams subject matter experts in your organization.
- Teams users are no longer required to have a phone number.
Feedback
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