Correct errors in service invoices

Enabled for Public preview General availability
Users, automatically Mar 1, 2024 Apr 1, 2024

Business value

Mistakes can happen, so it's important to be able to quickly correct them. This update enhances your flexibility and efficiency in managing service contracts and invoices by making it easier to fix mistakes.

Feature details

You can delete service invoices that have service ledger entries associated with them. This means that you can correct errors or make changes to service invoices without getting stuck or losing data. For example, if you forget to assign a product posting group to a G/L account, you can add it later and recreate the service invoice.

Use the Delete action to delete a service invoice. A corrective service ledger entry will be posted, and the invoicing date and invoicing period will be restored in the service contract so you can create the invoice again. Note that you can revert several invoices, but you must do it sequentially starting from the very last invoice. Business Central won't allow you to delete a service invoice if its details, such as the invoicing period or the prepaid toggle, were changed in the related service contract. Make sure that you delete invoices before you make such changes.

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