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Modernize Commerce payments to enable new payment methods

Important

Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned

Enabled for Public preview General availability
Users by admins, makers, or analysts May 16, 2025 Jun 2025

Business value

In today's e-commerce environment, consumers have access to many different payment methods. Businesses aim to provide the flexibility for consumers to choose their preferred payment option. However, unlike traditional credit and debit card payments, many of the modern payment methods don't provide payment authorizations in real time. As a result, modern e-commerce systems need to support asynchronous payment processing to help businesses support modern payment methods and improve their sales conversion numbers.

Feature details

As a part of this feature, Dynamics 365 Commerce enables support for asynchronous payment processing by providing the capability to process payment-related notifications from payment service providers such as Adyen. These notifications are accessible via the Commerce Scale Unit (CSU).

The Store Commerce app uses such notifications to enable a new Pay by Link quick response (QR) code payment method that is displayed in the Store Commerce app to be scanned by customers, or that cashiers can use to generate a link to share with customers via email. Customers can then open the webpage mapped to the payment link and complete their payment using the payment options available on the webpage.

Screenshot of the Store Commerce app with the Pay by Link (QR code) payment method highlighted.