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| Enabled for | Public preview | Early access | General availability |
|---|---|---|---|
| Admins, makers, marketers, or analysts, automatically | 
Sep 13, 2024 |
- |
Apr 15, 2025 |
Business value
The repetitive task of filling out forms can discourage people from registering for events. Nobody likes to repeat information that they already provided. Imagine loyal customers who attend multiple conferences each year having to input their contact information and preferences every time.
Form prefill in Dynamics 365 Customer Insights eliminates the need to repeatedly request basic details from your customers, reducing redundancy and saving time. This feature not only speeds up the registration process but also allows you to collect customer data more strategically over time.
Feature details
Your customers can now register for upcoming events with minimal effort by simply confirming or updating their prepopulated data. This ease of use enhances the overall customer experience and boosts your conversion rates.
- To have the form automatically filled, your customer needs to open the form from the link sent in the Customer Insights-generated invite email.
- This feature is available for marketing and event registration forms.
