Combine service shipments on a single service invoice

Enabled for	Public preview	General availability
Users by admins, makers, or analysts	-	Apr 1, 2025

Business value

With the new Combine Service Shipment task, you can gather all the service shipments that aren't invoiced into one invoice or into multiple service invoices.

Feature details

The service and sales invoicing flows are more aligned. The new Combine Service Shipment action gathers all uninvoiced shipments into one or more invoices. You can create combined invoices for multiple customers, similar to the Get Shipment Line action you use when you create an invoice for each customer.

To automatically combine shipments on a single invoice

1. Select the Tell me icon, enter Combine Service Shipments, and then select the related link. The batch job request page opens.

2. Business Central selects only service orders where you choose Combine Service Shipments. The service orders field Combine Service Shipment comes from the new Combine Service Shipment toggle in the Customer Card page. You can also update this field manually.

   

3. Fill in the fields as described in the following table.

   Field Name	Description	Required?
   Posting Date	Enter the posting date for the invoices that the batch job creates.	Yes
   Document Date	Enter the document date for the invoices that the batch job creates.	Yes
   Calc. Inv. Discount	Calculate invoice discounts automatically. If you select the Calc. Inv. Discount checkbox on the Sales & Receivables Setup page, the system always calculates the amounts automatically.	No
   Post Invoices	Post invoices immediately.	No
   Only Std. Payment Terms	Only include shipments with standard payment terms. If you select this option, you must manually invoice all other shipments.	No
   Copy Text Lines	Copy the manually added text on the shipment lines to the invoice. The system always copies automatically inserted standard or extended texts.	No

4. Select OK.

Note

• You must manually post the invoices if you don't select the Post Invoices checkbox on the batch job.
• The task doesn't mark the shipments that it retrieves. The task always creates new combined shipments. To repeat the task, delete the existing invoices.
• You can't post a service invoice that contains lines from orders linked to contracts and ad hoc orders. Create separate invoices.

Good to know

When you combine shipments on an invoice and post the invoice, you create a posted service invoice for the invoiced lines. The system updates the Quantity Invoiced field on the original service order based on the invoiced quantity.

When you invoice shipments in this way, the orders remain even if they're fully shipped and invoiced. You can delete these orders manually or use the Delete Invoiced Service Order task to delete them in bulk.

1. Select the Tell me icon, enter Delete Invoiced Service Orders, and select the link.
2. In the No. filter field, specify which service orders to delete. To delete all invoiced service orders, leave the field blank.
3. Select OK.

Thanks to our community for their valuable contributions to Microsoft’s open source BusinessCentralApps repo on GitHub.

Tell us what you think

Help us improve Dynamics 365 Business Central by discussing ideas, providing suggestions, and giving feedback. Use the forum at https://aka.ms/bcideas.

Additional resources

Combine shipments on a single invoice (docs)