Copilot and agents

Important

Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned

Business Central is the comprehensive, AI-powered application for small and medium-sized organizations that want to scale their business with AI automation, eliminate tedious tasks, and simplify work with powerful generative AI. Microsoft invests in its customers' AI transformation and empowers its diverse partner community to bring industry expertise to accelerate this mission.

In the AI era, customers can trust that their data is safe. World-class security, privacy, and compliance controls protect your data. The application follows Microsoft's Responsible AI principles, which put people at the center of the experience.

• Microsoft Copilot is the AI-powered assistant that improves efficiency, boosts creativity, and eliminates tedious tasks. With your Business Central license, everyone gets a copilot at no extra cost. Copilot in Business Central has an ever-growing set of skills to guide, find, compare, analyze, suggest, and summarize. Assistive features such as Chat and task-specific features such as bank account reconciliation assistance are ready to use with no complex setup or training. The features are seamlessly integrated to reduce or eliminate the need to switch between applications.

• Autonomous agents intelligently automate key business processes. For example, the Payables Agent automates accounts payable end‑to‑end, reading invoices, matching vendors and accounts, and preparing invoices for approval with human oversight.

• For makers and pro developers, Business Central gives you the flexibility to add custom AI solutions and connect to the broader Microsoft cloud of AI-powered apps and services.

Copilot and agents are available only to Business Central online customers.