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Microsoft Dynamics 365 Sales - version 9.0.22121.10001

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Update package Version number
Service Update 152 for Microsoft Dynamics 365 Sales version 9.0.22121.10001 (or higher) 9.0.22121.10001

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An (*) at the end of a fix statement denotes that this repair item was incorporated into multiple service update releases.

Service Update 152 resolves the following issues:

Repaired Functionality

  • Localization updates.
  • Admin setting toggle for enable/disable server-side sync of Teams chat linked to Dataverse record so that, linked chats can show up in timeline with up to date status.
  • User does not have read access right for annotation entity.
  • Added 'Delete' button for each row and shifted the 'Edit' button from the parent row to the child row.
  • Allow automated emails for contact and account.
  • Title of chat pane not changing when chat pane already opened.
  • Adding "Create activity" button in the empty state of the up-next widget. This will open forms to create records for the activity entities supported by Up-next widget.
  • Up-next: Added UI functionality for expanding a collapsed item card by clicking anywhere on its header.
  • Introduced hierarchical designer preview component for the preview card in card customization settings when April 2023 preivew.
  • Customer service hub: Hiding 'Excel Templates', 'Import from Excel' and 'Export to Excel' menu items.
  • Move Customer data population logic from form onload to campaign response create.
  • Disable all future feature solution installations in GCC, and also disable the toggle that admin uses to enable this feature.
  • Create entities to hold data for various settings for viva sales teams and outlook addin.
  • Customers would like to see Sales apps on PowerApps mobile.
  • Customer wants to assign privelege in viva sales to specific security roles to allow them modify org level settings.
  • Sales usage reporting: Recurring jobs backfill for existing orgs and admin settings changes for scheduling recurring jobs.
  • Outbound SMS storage and conversation lifecycle.
  • Chatpane related bug fixes.
  • Sort and filter function does not work on product properties page.
  • Lead routing:
    • when customer use outlook calendar for seller availability the record was assigned to always 1 person and round-robin was not applied.
    • routing run creation failed for a user who was licensed but disabled.

Accessibility

  • Sales teams(preview) link channel: "Get Started" button is truncated when we apply text spacing.
  • Teams chat: Keyboard focus is not going to 'More options' button which is available for chats.
  • Sales email validation (preview) toggle button: Name of the On/Off toggle switch present in email validation page is not descriptively defined.
  • Segments and assignment rules: The keyboard focus moves to the segment name links, but it is not accessible using keyboard keys.

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