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Microsoft Dynamics 365 Sales - version 9.0.26041.10001

Update package Version number
Service Update 215 for Microsoft Dynamics 365 Sales version 9.0.26041.10001 (or higher) 9.0.26041.10001

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An (*) at the end of a fix statement denotes that this repair item was incorporated into multiple service update releases.

Please click here to view the list of features and functionalities included in this year's release wave.

Service Update 215 resolves the following issues:

New/Enhanced Functionality

  • Support dataverse search banner for ORA configuration page
  • NBAV2 settings
  • Online Eval UX Implementation
  • DEA reassign dialog changes
  • Update SOA icon
  • Remove Research and Engage words from the UI
  • Remove consent checks from on-load for Opportunity form
  • Fix sidepane control buttons not working in non-OOB forms
  • Dataverse Search prerequisite UI fixes, ECS-driven GA cutoff, persist banner interaction in local storage

Repaired Functionality

  • Improved email handling: Correct email address field is now used in Outreach scenarios.
  • Improved data consistency: Company name is now correctly populated in outreach emails for multi-config setups.
  • Improved email tracking: Previously untracked emails are now correctly tracked.
  • Email formatting improvement: Outlook formatting is now preserved for untracked emails.
  • Improved responsiveness: Record selection pages now display correctly at resized screen resolutions.
  • UI experience enhancement: Opportunity records now display correctly in selection criteria tables.
  • UI improvement: “Learn more” link for agent profile name now navigates correctly.
  • UI clarity improvements: Updated subtext differentiation between related records and field suggestions tabs.
  • UI clarity improvements: Configuration action buttons updated for better usability.
  • UI layout improvement: Agent profile ID is now displayed in a single line for better readability.
  • UI clarity improvement: Info icon now shows correct refresh frequency details.
  • UI alignment fixes: “Edit settings” and “Start agent” buttons are now positioned as per design guidelines.
  • Improved sorting experience: Custom option set grouping now shows labels instead of numbers.
  • Configuration improvement: Lead views can now be enabled/disabled correctly in multi-config scenarios.

Accessibility Repaired Functionality

  • Deal Closing Agent Incompatible Product Update Fields Reflow: Removed duplicate scroll bars on the Update Fields screen.
  • Customer Insights - Journeys Web Auto Refresh AI4W: Ensured every ARIA input field has an accessible name.
  • Focused view Keyboard: Close (X) button is accessible using keyboard.
  • Focused view Keyboard: Buttons have discernible text.
  • Data Enrichment Agent GA User access Web AI4W: Elements with ARIA roles contain required child roles.
  • Data Enrichment Agent GA User access Web ScreenReader: Screen reader no longer announces Close button as heading level 2.
  • Dynamics 365 Enterprise sales Web Sales qualification Agent Screen reader: “Lead ownership during research” slider announced descriptively.
  • Improved keyboard navigation: After clicking “Add Row”, focus now automatically moves to the new Select field.
  • Improved keyboard accessibility: Close (X) button in focused view is now accessible via keyboard.
  • Improved accessibility: Buttons now include discernible text for better screen reader support.
  • Improved accessibility: ARIA input fields now include proper accessible names.
  • Improved accessibility: Elements with ARIA roles now include required child roles.
  • Improved screen reader support: Close button is no longer incorrectly announced as a heading.
  • Improved screen reader experience: “Lead ownership during research” slider is now announced more descriptively.
  • Responsive accessibility fix: Hamburger menu no longer overlaps with user access controls.

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