Edit

Microsoft Dynamics 365 Sales - version 9.0.26043.10001

Update package Version number
Service Update 216 for Microsoft Dynamics 365 Sales version 9.0.26043.10001 (or higher) 9.0.26043.10001

To determine whether your organization had this update applied, check your Microsoft Dynamics 365 version number. Click the gear icon in the upper-right corner, and then click About.

An (*) at the end of a fix statement denotes that this repair item was incorporated into multiple service update releases.

Please click here to view the list of features and functionalities included in this year's release wave.

Service Update 216 resolves the following issues:

New/Enhanced Functionality

  • Online Eval UX Implementation
  • Add Localization support for other languages in DQA solution
  • Manual refresh capability improvements
  • Support intent extraction for third-party customers in assist mode
  • Add toggle UI for recommended actions agent
  • Add navigation from stacked card to open focused view
  • Push deal risks to NBA once research completes
  • NBA toggle available during DEA activation
  • Create a new view to display DEA suggestions in focused view
  • Update toggle configuration to support multi-config scenarios
  • Introduce new feature configuration for Assist Phase 2
  • Add prioritization tab to NBA
  • Add sources tab to NBA
  • Add global optionset for sales prioritization principles
  • Enable NBA settings during activation
  • Improve groundedness scoring for better insights quality
  • Filter excluded fields configured in DEA setup for field identification
  • Add billing capability for CAPI calls
  • Ensure leads are not filtered incorrectly after segmentation

Repaired Functionality

  • Fix applied for Sales Agent Configuration v2 where display name was empty in custom solutions.
  • Fix applied where custom research updates were not being reflected correctly.
  • UI improvement: AI-generated content disclaimer text and “See terms” link no longer truncates in reflow layouts.
  • Localization fix: “Refresh Interval” menu is now correctly translated in Japanese.
  • Fix applied where SQA status incorrectly showed “Activated” after import.
  • Notification fix: Lead disqualification notifications are now sent to the correct user.
  • Fix applied to remove duplicate stakeholder suggestions.
  • UI fix: Description text truncation on the “Create an AI agent” page resolved.
  • Fix applied to archival logic to correctly remove other suggestions when one is accepted.
  • UI fix: DLP policy errors now display correctly in the user interface.
  • Fix applied for stakeholder email citation to render the correct earlier reference.
  • Fix applied for missing privileges in the sales supervisor role.
  • UI alignment: Evaluation metric labels are now consistent.
  • Fix applied for error when opening Sales Accelerator in Dynamics 365 Sales.
  • Improvement: Research preview date filter now correctly respects configured date ranges.
  • Update: Recommended actions are now enabled automatically when Data Enrichment Agent is enabled.

Accessibility Repaired Functionality

  • Improved accessibility: Controls in filter popup are now usable via voice access in Focused View.

Return to the all version availability page.

If you have any feedback on the release notes, please provide your thoughts here