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Microsoft Dataverse - Service Update 22023 Release Notes

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Service Update 22023 for Dataverse 9.2.0 is now available. This article describes the hotfixes and updates that are included in Service Update 22023.

Update package Version number
Service Update 22023 for Dataverse 9.2.0 9.2.22023.00152

To determine whether your organization had this update applied, check your Dynamics version number. Click the gear icon in the upper-right corner, and then click About.

An (*) at the end of a fix statement denotes that this repair item was incorporated into multiple service update releases.

Service Update 22023 resolves the following issues:

Repaired Functionality

The following list details issues whose resolutions repair items in Dynamics that are not functioning.

Accessibility

  • Screen readers did not announce any information when using keyboard navigation to select the "next page" button in the active field view.
  • The advanced filter page did not contain a heading label.
  • The tooltip for the "My Active Accounts" dropdown menu was not accessible when using keyboard navigation.
  • Narrator did not announce the "no match found" status message when performing an invalid search.
  • When selecting any 'Service Activity' in the Customer Service Hub, the NVDA narrator announced 'Alert' multiple times.*

Solutions

  • When inputting HTML content into a subject field set to display text in Rich text format, the HTML tags and content was visible in the subject field.

Unified Interface

  • A quick create form did not refresh when adding a subgrid to the form and selecting the "cancel" button.
  • When applying a filter to a date field within a grid in the Controls app, a blank page was displayed.*
  • Selecting "save and close" after creating a new record or modifying an existing record within the Services tab of the Field Service app, redirected the page to the General tab.*
  • In the Customer Service Hub, when set to 200% zoom, the "Advanced Lookup" button was not visible.
  • In the Field Service mobile app, when downloading offline data, a portion of the buttons for Case entities and Work Orders were not present in the offline profile.*

Error Messages, Exceptions, and Failures

The following list details issues whose resolutions correct actions that produce errors, unhandled exceptions, or system or component failures.

Solutions

  • An error occurred when adding an embedded video to a Knowledge Article in the Customer Service Hub.*

Unified Interface

  • An error occurred when selecting a lookup field for a custom control within a Business process flow (BPF) entity.*
  • An error occurred when selecting the "Manage and share views" option in any entity home grid.
  • An error occurred when selecting the "Activate" or "Deactivate" buttons in any grid page or form page within an offline app.*

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