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Microsoft Dataverse - Service Update 22104 Release Notes

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Service Update 22104 for Dataverse 9.2.0 is now available. This article describes the hotfixes and updates that are included in Service Update 22104.
Update package Version number
Service Update 22104 for Dataverse 9.2.0 9.2.22104.00228

To determine whether your organization had this update applied, check your Dynamics version number. Click the gear icon in the upper-right corner, and then click About.

An (*) at the end of a fix statement denotes that this repair item was incorporated into multiple service update releases.

Service Update 22104 resolves the following issues:

Repaired Functionality

The following list details issues whose resolutions repair items in Dynamics that are not functioning.

Accessibility

  • On Android, the TalkBack screen reader focus did not remain on the first or last page of a business process flow.
  • When using keyboard navigation to open the dashboard properties dialog, keyboard focus was applied to the non-interactive title section of the dialog.*

Customer Service

  • When initiating a chat and sending a message in Omnichannel for Customer Service, the "other suggestions" option was not visible in the smart assist pane.

Unified Interface

  • When performing a quick find search in an account entity subgrid, the lookup menu within the grid column was in a disabled state.
  • When opening any email record that contained an image attachment in the timeline, the image was not displayed.
  • When copying the URL for a contact entity in the Customer Service Hub, the incorrect title was copied and instead contained the title from the previous entity.

Error Messages, Exceptions, and Failures

The following list details issues whose resolutions correct actions that produce errors, unhandled exceptions, or system or component failures.

Unified Interface

  • An error occurred when opening a queue in the service management section within the Customer Service Hub.
  • An error occurred when deleting an entity record, withing an Account Entity while in Offline mode.*

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