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Digital selling FAQs

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This article answers frequently asked questions about digital selling in Dynamics 365 Sales and Sales premium.

What's the capacity limit on using digital selling capabilities?

When you set up Sales Premium features using your Dynamics 365 Sales Enterprise license, the features are available with the following capacity limits:

  • Access to the workspace and up to 1,500 records connected to any defined sequence per environment per month. Manual activities not connected to a sequence will also be displayed without a capacity limit.
  • Predictive scoring for 1,500 lead or opportunity records scored per environment, per month.

How can I get the full capacity of digital selling capabilities?

If you need more capacity, upgrade to Dynamics 365 Sales Premium. Learn more about Dynamics 365 Sales pricing.