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Installation FAQs

  • Article

This article answers frequently asked questions about installation of Dynamics 365 Sales, Sales premium, and Sales professional.

Why am I unable to install the Sales Professional app in my environment?

Your environment might be one of the following because of which you're unable to install:

  • Has Dataverse only
  • Is a default environment
  • Dynamics 365 apps are disabled
  • Doesn't have a database

More information: Create and manage environments in the Power Platform admin center

Why am I unable to access the Sales Professional app after installation?

To access the Sales Professional app, make sure that the app is installed properly. More information: Install the Sales Professional app

Also, make sure that you're added to the target environment and the Sales Professional app access security role is assigned to you.