Set up discount lists (Sales Hub)

Set up discounts on products in Dynamics 365 Sales to offer products to your customers on marked down rates.

License and role requirements

Requirement type You must have
License Dynamics 365 Sales Premium or Dynamics 365 Sales Enterprise
More information: Dynamics 365 Sales pricing
Security roles System Administrator
More information: Predefined security roles for Sales

Create a discount list

Motivate customers to buy more by offering them discounts on bulk purchases. To offer discounts, you need to set up a discount list.

  1. Make sure that you have the Manager, Vice President, CEO-Business Manager, System Administrator, or System Customizer security role or equivalent permissions.

  2. In the Sales Hub app, select the Change area icon Icon to change the work area. in the lower-left corner and then select App Settings.

  3. Under Product Catalog, select Discount Lists.

    Unit groups in site map.

  4. To create a new discount list, on the command bar, select New.


    To edit a discount list, open a discount list from the list.

  5. Fill in the information, and select Save:

    a. Name. Type a name that provides a good description of the kind of discount this list will include.

    b. Type. To calculate the discount as a percentage of the price of the item, select Percentage or to give discount as a fixed amount, select Amount.

    c. Currency. If you chose to give discount as a fixed amount, select the currency.

    Discount list form.

  6. To add discount details to the list, select the Related tab, and then select Discounts.

    Discount tab on the Discount List form.

  7. On the Discounts tab, select New Discount.

  8. In the New Discount form, fill in the following information, and select Save & Close:

    a. Begin quantity. Enter the minimum quantity a customer should purchase to be eligible for the discount.

    b. End quantity. Enter the maximum quantity for which the discount is applicable.

    c. Percentage or Amount. Enter the percentage or the amount of discount the customer will receive.

    For example, this discount list will offer a discount of $5 whenever the customer purchases between 2 – 5 pieces of televisions.

    Discount form.

Typical next steps

Right arrow button Create a unit group and add units to that group

Home button Set up a product catalog: Walkthrough

Can't find the options in your app?

There are three possibilities:

  • You don't have the necessary license or role.
  • Your administrator hasn't turned on the feature.
  • Your organization is using a custom app. Check with your administrator for exact steps. The steps described in this article are specific to the out-of-the-box Sales Hub and Sales Professional apps.

See also

System Settings dialog box - Sales tab