Note
Access to this page requires authorization. You can try signing in or changing directories.
Access to this page requires authorization. You can try changing directories.
Follow these steps to move a service order to the next stage in the service workflow or revert it to a previous stage.
Go to Service management > Service orders > Service orders.
Select the service order, and then select the Dispatch tab.
On the Action Pane, select either Next stage or Previous stage.
On the Change service stage page, select the appropriate stage.