Use UII hosted controls with Unified Service Desk
User Interface Integration (UII) hosted controls are user controls that are derived from the HostedControl class, and implements the IHostedApplication4 interface, which provides most of the implementation code for a hosted control. You can override the functions in the HostedControl class, as required.
UII hosted controls can be used to create new or advanced user interface elements with complex business logic to interact with external applications from within Unified Service Desk. You can either create a Windows Forms-based or a WPF-based UII hosted control, and host it in Unified Service Desk.
For more information about the properties, functions, and events available for a UII hosted control, see HostedControl.
The following walkthroughs demonstrate how to create a UII hosted control, and use it in Unified Service Desk: