(BRA) Cancel a customer NF-e

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Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2

You can cancel a customer nota fiscal eletrônica (NF-e) that is incorrect. You can cancel a customer NF-e before you submit it to the Secretaria da Fazenda (SEFAZ) or after it is processed or approved by SEFAZ.

Note

You can cancel a processed or approved customer NF-e. You can cancel an approved NF-e only if SEFAZ approves the cancellation.

When you cancel a customer NF-e, the original NF-e is marked as canceled, and all of the ledger and financial transactions are reversed.

Cancel a customer NF-e that is generated from a sales order

  1. Click Accounts receivable > Common > Sales orders > All sales orders.

    –or–

    Click Sales and marketing > Common > Sales orders > All sales orders.

  2. Select the sales order that is associated with the original NF-e.

  3. On the Action Pane, on the Sell tab, click Cancel fiscal document to cancel the sales order. For more information, see (BRA) Cancel a customer fiscal document.

Cancel a customer NF-e that is generated from a free text invoice

  1. Click Accounts receivable > Common > Free text invoices > All free text invoices.

  2. Select the free text invoice that is associated with the original NF-e.

  3. On the Action Pane, click Cancel fiscal document to cancel the free text invoice. For more information, see (BRA) Cancel a free text invoice.

Cancel a customer NF-e that is generated from a sales complementary fiscal document

  1. Click Accounts receivable > Common > Fiscal documents > All sales complementary fiscal documents.

  2. Select the sales complementary fiscal document that is associated with the original NF-e.

  3. On the Action Pane, click Cancel fiscal document to cancel the sales complementary fiscal document. For more information, see (BRA) Cancel a sales complementary fiscal document.

See also

(BRA) Sales orders (modified form)

(BRA) Free text invoice (modified form)

(BRA) All sales complementary fiscal documents (list page)

(BRA) Sales complementary fiscal document (form)

(BRA) Cancel customer fiscal document (form)