Refund customers overview

Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

The following topics provide information about refunding customers.

Reimburse customers

Refund customers business process component forms

The following table lists the forms that support the refund customers business process component. The table entries are organized by business process component task and then alphabetically by form name.

Note

Some forms in the following table require information or parameter settings to navigate to them.

Business process component task	Form name	Usage
Reimburse customers	Accounts receivable parameters	Set up parameters for the Accounts receivable module.
	Collections	Transfer credit amounts for a single customer to the vendor account for that customer.
	Reimbursement	Transfer credit amounts for selected customers to vendor accounts for these customers. Credit amounts can be the result of overpayments or credit notes.
	Reimbursement	View the reimbursement transactions that were created by the Reimbursement periodic job.