View credit memos


This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack

Credit memos are vouchers that can be issued and redeemed at the stores. Use the following procedure to view the credit memos that have been issued.

  1. Click Retail > Inquiries > Credit memos.

    The Credit memo table form displays a list of all the retail credit memos that have been issued. Each line includes the number of the credit memo, the date and time of the transaction, and the amount or value of the credit memo. If the credit memo has been redeemed, the Applied check box is selected, and the applied amount, applied date, and applied time are updated accordingly.

  2. You can filter the transactions for credit memos based on the transaction and ranges for the applied date. Use the query groups that are provided in the form.

  3. A report that contains the data is displayed on the screen. To print this report, click Print in the Credit memo table form.

See also

View inquiries and reports overview