Working with Call center


This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Applies To: Microsoft Dynamics AX 2012 R3

The topics in this section provide information about how to work with call centers.

Working with customer service options

Working with call center catalogs

Creating sales orders for a call center

Working with payments (Call center)

Work with sales order holds

Delete outdated sales orders for a call center

Work with continuity programs

See also

Call center

Setting up and maintaining Call center