Support and help options for developers

If you need an answer to a question or help in solving a problem not covered in our documentation, it might be time to reach out to experts for help. Here are several suggestions for getting answers to your questions as you develop applications that integrate with the Microsoft identity platform.

Create an Azure support request

Azure support

Explore the range of Azure support options and choose the plan that best fits you. The following options for creating and managing support requests are available in the Microsoft Entra admin center:

  • If you already have an Azure Support Plan, open a support request here.

  • If you're using Microsoft Entra External ID in an external tenant, the support request feature is currently unavailable for external tenant technical issues. However, you can use the Give Feedback link on the New support request page to provide feedback. Or, you can switch to your Microsoft Entra workforce tenant and open a support request.

  • If you're not an Azure customer, you can open a support request with Microsoft Support for business.

Post a question to Microsoft Q&A

Microsoft Q&A

Get answers to your identity app development questions directly from Microsoft engineers, Azure Most Valuable Professionals (MVPs), and members of our expert community.

Microsoft Q&A is Azure's recommended source of community support.

If you can't find an answer to your problem by searching Microsoft Q&A, submit a new question. Use one of following tags when you ask your high-quality question:

Component/area Tags
Microsoft Entra External ID / External Identities Microsoft Entra External ID
Microsoft Entra B2B / External Identities Microsoft Entra External ID
Azure AD B2C Microsoft Entra External ID
All other Microsoft Entra areas Microsoft Entra ID
Azure RBAC Azure Role-Based access control
Azure Key Vault Azure Key Vault
Microsoft Security Microsoft Defender for Cloud
Microsoft Sentinel Microsoft Sentinel
Microsoft Entra Domain Services Microsoft Entra Domain Services
Azure Windows and Linux Virtual Machines Azure Virtual Machines

Create a GitHub issue


If you need help with one of the Microsoft Authentication Libraries (MSAL), open an issue in its repository on GitHub.

MSAL GitHub issues URL
MSAL for Android
MSAL Angular
MSAL for iOS and macOS
MSAL Python
MSAL React

Stay informed of updates and new releases

Stay informed

Share your product ideas

Have an idea for improving the Microsoft identity platform? Browse and vote for ideas submitted by others or submit your own: