What are service dependencies in Microsoft Entra Conditional Access?

With Conditional Access policies, you can specify access requirements to websites and services. For example, your access requirements can include requiring multifactor authentication (MFA) or managed devices.

When you access a site or service directly, the impact of a related policy is typically easy to assess. For example, if you have a policy that requires multifactor authentication (MFA) for SharePoint Online configured, MFA is enforced for each sign-in to the SharePoint web portal. However, it isn't always straight-forward to assess the impact of a policy because there are cloud apps with dependencies to other cloud apps. For example, Microsoft Teams can provide access to resources in SharePoint Online. So, when you access Microsoft Teams in our current scenario, you're also subject to the SharePoint MFA policy.


Using the Office 365 app will target all Office apps to avoid issues with service dependencies in the Office stack.

Policy enforcement

If you have a service dependency configured, the policy can apply using early-bound or late-bound enforcement.

  • Early-bound policy enforcement means a user must satisfy the dependent service policy before accessing the calling app. For example, a user must satisfy SharePoint policy before signing into Microsoft Teams.
  • Late-bound policy enforcement occurs after the user signs into the calling app. Enforcement is deferred to when calling app requests, a token for the downstream service. Examples include Microsoft Teams accessing Planner and Office.com accessing SharePoint.

The following diagram illustrates Microsoft Teams service dependencies. Solid arrows indicate early-bound enforcement the dashed arrow for Planner indicates late-bound enforcement.

A diagram showing Microsoft Teams service dependencies.

As a best practice, you should set common policies across related apps and services whenever possible. Having a consistent security posture provides you with the best user experience. For example, setting a common policy across Exchange Online, SharePoint Online, Microsoft Teams, and Skype for business significantly reduces unexpected prompts that might arise from different policies being applied to downstream services.

A great way to accomplish a common policy with applications in the Office stack is to use the Office 365 app instead of targeting individual applications.

The below table lists some more service dependencies, where the client apps must satisfy. This list isn't exhaustive.

Client apps Downstream service Enforcement
Azure Data Lake Windows Azure Service Management API (portal and API) Early-bound
Microsoft Classroom Exchange Early-bound
SharePoint Early-bound
Microsoft Teams Exchange Early-bound
MS Planner Late-bound
Microsoft Stream Late-bound
SharePoint Early-bound
Skype for Business Online Early-bound
Microsoft Whiteboard Late-bound
Office Portal Exchange Late-bound
SharePoint Late-bound
Outlook groups Exchange Early-bound
SharePoint Early-bound
Power Apps Windows Azure Service Management API (portal and API) Early-bound
Windows Azure Active Directory Early-bound
SharePoint Early-bound
Exchange Early-bound
Power Automate Power Apps Early-bound
Project Dynamics CRM Early-bound
Skype for Business Exchange Early-bound
Visual Studio Windows Azure Service Management API (portal and API) Early-bound
Microsoft Forms Exchange Early-bound
SharePoint Early-bound
Microsoft To-Do Exchange Early-bound
SharePoint SharePoint Online Web Client Extensibility Early-bound
SharePoint Online Web Client Extensibility Isolated Early-bound
SharePoint Client Extensibility web application principal (where present) Early-bound

Troubleshooting service dependencies

The Microsoft Entra sign-in log is a valuable source of information when troubleshooting why and how a Conditional Access policy applied in your environment. For more information about troubleshooting unexpected sign-in outcomes related to Conditional Access, see the article Troubleshooting sign-in problems with Conditional Access.

Next steps

To learn how to implement Conditional Access in your environment, see Plan your Conditional Access deployment in Microsoft Entra ID.