Remove a public folder in Exchange Online

You may need to remove public folders that are no longer being used in your organization. To help determine which public folders should be removed, see View statistics for public folders and public folder items.

What do you need to know before you begin?


Having problems? Ask for help in the Exchange forums. Visit the forums at Exchange Online or Exchange Online Protection.

Use the EAC to remove a public folder

  1. Navigate to Public folders > Public folders.

  2. In the list view, select the public folder you want to delete. Note that clicking on the folder name will display sub-folders within that folder, if there are any. At that point you can click to select a specific sub-folder to remove.

    To delete a folder or sub-folder, click anywhere on the folder's row except the underlined name of the folder, and then click Delete Delete icon.. If you click the underlined name of the folder, the Delete option will not be available to select.

    Selecting a public folder to remove.

  3. A warning box displays asking if you're sure you want to delete the public folder. Click Yes to continue.

Use Exchange Online PowerShell to delete a public folder

This example deletes the public folder Help Desk\Resolved. This command assumes that the Resolved public folder doesn't have any subfolders.

Remove-PublicFolder -Identity "\Help Desk\Resolved"

This example tests the previous command without making any modifications.

Remove-PublicFolder -Identity "\HelpDesk\Resolved" -WhatIf

This example removes the public folder Marketing and all its subfolders because the command runs recursively.

Remove-PublicFolder -Identity "\Marketing" -Recurse:$True

For detailed syntax and parameter information, see Remove-PublicFolder.