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Disable faxing for a group of users in Exchange Server

Applies to: Exchange Server 2013, Exchange Server 2016

You can disable inbound faxes for users associated with a Unified Messaging (UM) mailbox policy. By default, when you enable users for Unified Messaging, users can't receive fax messages until you specify the URI for the fax partner server , deploy a fax partner server for your organization, and enable faxing on a UM mailbox policy. If the option to allow incoming faxes is disabled on the UM dial plan, the users linked with the UM mailbox policy still won't be able to receive faxes. Similarly, if the option to allow incoming faxes is disabled on an individual user, that user won't be able to receive faxes.

For additional management tasks related to faxing, see Faxing procedures.

What do you need to know before you begin?

Tip

Having problems? Ask for help in the Exchange forums. Visit the forums at Exchange Server.

Use the EAC to disable inbound faxing

  1. In the EAC, navigate to Unified Messaging > UM dial plans. In the list view, select the UM dial plan you want to modify, and then click Edit Edit icon..

  2. On the UM dial plan page, under UM Mailbox Policies, select the mailbox policy you want to modify, and then click Edit Edit icon..

  3. On the UM mailbox policy page > General, clear the check box next to Allow inbound faxes.

  4. Click Save to save your changes.

Use the Shell to disable inbound faxing

This example prevents users who are linked with the UM mailbox policy MyUMMailboxPolicy from using inbound faxing.

Set-UMMailboxPolicy -identity MyUMMailboxPolicy -AllowFax $false