Share via

Enable a user to receive faxes in Exchange Server

  • Article

Applies to: Exchange Server 2013, Exchange Server 2016

You can enable a Unified Messaging (UM) user to receive faxes. By default, when you enable a user for Unified Messaging, they will be able to receive faxes if you enable faxing and configure a fax partner's URI on the UM mailbox policy that is linked to the user. Faxing can be enabled or disabled on UM dial plans, UM mailbox policies, or the UM-enabled user's mailbox.

By default, the user's mailbox and the dial plan that is linked with the user allow incoming faxes. However, for a user to receive faxes you must first enable inbound faxing on the UM mailbox policy that's associated with the UM-enabled user and enter the fax partner's URI.

Note

You can use the EAC to configure fax settings on a UM mailbox policy. However, you must use the Shell to configure fax settings on dial plans or for individual users.

For additional management tasks related to faxing, see Faxing procedures.

What do you need to know before you begin?

  • Estimated time to complete: 2 minutes.

  • You need to be assigned permissions before you can perform this procedure or procedures. To see what permissions you need, see the "UM mailbox policies" entry in the Unified Messaging permissions topic.

  • Before you perform these procedures, confirm that a UM dial plan has been created. For detailed steps, see Create a UM dial plan.

  • Before you perform these procedures, confirm that a UM mailbox policy has been created. For detailed steps, see Create a UM mailbox policy.

  • Before you perform these procedures, confirm that the UM mailbox policy assigned to the user has faxing enabled and the fax partner's URI is properly configured.

  • Before you perform these procedures, confirm that the user is enabled for Unified Messaging. For detailed steps, see Enable a user for voice mail.

  • For information about keyboard shortcuts that may apply to the procedures in this topic, see Keyboard shortcuts for the Exchange admin center in Exchange 2013.

Tip

Having problems? Ask for help in the Exchange forums. Visit the forums at Exchange Server.

Use the Shell to enable a UM user to receive faxes

This example enables Tony Smith to receive incoming faxes.

Set-UMMailbox -Identity tonysmith@contoso.com -FaxEnabled $true